
Takumi Suzuki
Chief Executive Officer
Malaysia & Singapore
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Takumi Suzuki
Chief Executive Officer
Malaysia & Singapore
Past Experience
- 20 years of experience in distribution, marketing and strategy planning.
- Spent 3 years in Europe to Lead international Marketing & Distribution project across the world.
- Served 2 years as CEO in the assistance business in Japan.
Education
- BA Degree in Business and Commerce from Keio University Japan

Esther Chong
Deputy Chief Executive Officer
Malaysia
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Esther Chong
Deputy Chief Executive Officer
Malaysia
Past Experience
- 16 years of experience in the assistance industry.
- Head Marketing department and responsible for the clients servicing and business growth of the company.
- Leading the Health business unit with a team of over 200 staff.
Education
- BSc Degree in Economics and Management from University of London
Current Mission
- Responsible for client servicing and business growth of the company.
Our Experts

Dr Alan Tan
Regional Medical Director
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Dr Alan Tan
Regional Medical Director
Asia
Past Experience
- 28 years of medical experience.
- Head, Occupational Health in PETRONAS Corporate Office.
- Vice President and Head of HealthCare Services in Great Eastern Life Malaysia.
- Medical Director of Medical Assistance, Operations and Occupational Health Services in International SOS.
Qualification
- Medical Degree and Master's degree in the specialty of Community Health with sub-specialty in Occupational Health
- Master's Degree in Engineering, in the specialty of Health Safety and Environment
- Lean Six Sigma
Current Mission
- Medical Evacuation
- Corporate Healthcare
- Medical Health Care Insurance Public Health
- Occupational Health and Safety
- Remote Medicine
- Site Health Reviews
- Medical Auditing
- Orthopedics and Trauma
- Diving Medicine

Fiona Chew
Head Of Sales
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Fiona Chew
Head Of Sales
Global Markets
Past Experience
- 20 years of experience in the insurance industry in South East Asia.
- Accountable for the management of all accounts and the growth of the business.
Education
- MBA degree in Marketing from Eastern Michigan University
Current Mission
- Craft innovative assistance solutions for 5 business lines - health, travel, motor, home & credit line products across Asia Pacific region.

Sau Ye Chia
Head Of Health & Travel
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Sau Ye Chia
Head Of Health & Travel
Malaysia
Past Experience
- 16 years of experience in managing medical claims in a TPA, an insurance company and a reinsurance company.
- Leads the health and travel business units.
Education
- Bachelor of Commerce in Marketing from Liverpool John Moores University
Current Mission
- Accountable for the delivery of all travel and health services in Malaysia and Singapore.

Andre Lim
Head Of Motor & Home
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Andre Lim
Head Of Motor & Home
Malaysia
Past Experience
- 8 years of experience in the automotive and assistance industry
- Client servicing and development of business partnerships across Malaysia, Singapore and SEA region.
Education
- Bachelor of Science in Marketing and Management, Upper Iowa University
Current Mission
- Drive transformation within the business unit to deliver exceptional Motor and Home services in the Malaysia and Singapore markets.