Asia Assistance Network Sdn Bhd (Asia Assistance) is located in the heart of Petaling Jaya, Malaysia. Incorporated since 1998, today Asia Assistance has emerged as Malaysia’s leading assistance service provider/ third party administrator. In 2005, Asia Assistance expanded its operation regionally with the incorporation of AA International Inc. Currently present in 10 locations throughout Asia-Pacific Region and Europe, with local offices and 24/7 call centers in Malaysia, Thailand, Indonesia, Philippines, Singapore, Hong Kong, Korea, Taiwan, Australia & Germany.

Over the years, Asia Assistance/ AA International Inc. (collectively known as “AA”) has earned a global reputation for excellence in delivering the finest combination of quality service and cost control. AA provides a 24-hours in-house call centre services to a wide range of companies and organizations from nationally renowned to internationally recognized brand names.

Each of AA’s offices runs its own 24 hours call centre with local language support. AA’s team of professionals are trained to handle medical, logistical and technical aspects of minor and major emergencies with the efficiency and compassion that such events require. AA stood out amongst the rest as Asia’s most diversified assistance company with different services catering to the needs of different clienteles, round the clock and around the world.

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